“First and foremost, if you’re having a generator system installed, do your research to make sure that the contractor is factory-certified and will be available to service you 24/7 for the next 5 to 10 years,” said Ingalls. “Most generators come with long-term factory warranties, so ensuring that your contractor will be available for continued service work is crucial.”
If a generator has been idle for a long time, does it need to be serviced?
Probably needs a tune-up.
Annual inspection is necessary.
Some people may have incorrectly installed generators. Should be done by a licensed electrician.
What are the two types of generators and what’s the difference between the two?
Automatic Permanent Standby Generator is a large unit that sits on the outside of the house, similar to a central air conditioner. As soon as the house loses power, this generator detects the outage and automatically kicks on…thus, it’s a great option for anyone who travels a lot or takes long vacations. Runs on natural gas and propane. Automatic standby systems start at approximately $5,500 installed and wired into your existing electrical system.
Portable Generator- This smaller unit typically sits in the garage on wheels and needs to be started manually by simply turning on the transfer switch in your home. Runs on gasoline. Portable generators are what most CT residents buy due to the efficiency and price. The average cost of a typical portable unit installed and wired, including the generator, will range in price from $1,500 to $3,900 depending on the wattage you choose.
What should homeowners be doing or looking for if they own a generator?
Check all fluid levels after and during any prolong usage
Visually inspect all fuel lines and connections for leak, kinks, and lose connection
Top off liquid propane fuel tank after any prolong usage
Make sure your generator is clear of debris such as leaves grass bushes never put anything on top of your generator
Get in touch with reliable sales and service generator Company and keep their phone number handy in case of emergency. (Make sure they have 24 hr. service)
Don’t wait until a power outage to find out your generator doesn’t work
Annual checkup by an authorized sales and service dealer.
My generator ran for 4 days during a severe storm…what should I do now?
At the minimum, check the oil level and add oil if needed.
If you are on propane, have your propane tanks topped off.
Of course, call your service provider to have your generator professionally serviced.
I had someone else install my generator. Can I call another company to service it?
Yes, and make sure that they are factory-certified to perform factor warrantee service and repair work.
Ask for credentials and research the company to make sure that they are indeed certified.
We recently bought some new appliances and a hot tub. Will our generator be able to power the new equipment?
· Whenever buying new and/or replacing existing appliances or anything electrical, always let your service provider know about the change.
How big of a generator do I need?
That will depend on the specific appliances that you will want to use when the power goes out.
Your installer will be able to advise you of the appropriate sized generator that you will need.
If I buy a generator myself, will someone come wire it?
Yes, but make sure that they take out an electrical permit and have the generator inspected by an electrical inspector.
Make sure that they are certified by the manufacturer to work on your generator system, perform warrantee and repairs.
Make sure that they have 24 hour service and will be available for the next 5-10 years.
Where can homeowners go to see the various models and find the right one for their needs?
The 12,000 square-foot showroom is at 72 Pane Road in Newington and also encompasses both Newington Electric and CT Electric Car.
We’ve created comfortable patio areas complete with grass, landscape and walkways so that customers will be able to visualize what their generator system will look like in their own backyard or garage setting.
It’s very interactive so homeowners can experience firsthand how easy it is to operate an automatic standby or portable manual start generator.
After the October 2011 surprise storm created unprecedented demand for home generators, Ingalls immediately launched CT Home Generator Systems and CT Generator Repair as separate divisions. Newington Electric Company was already the state’s largest Generac generator installer and dealer, offering homeowners onsite repairs on Generac generators. Newington Electric Company has been a Generac dealer for over 20 years, but the subsidiary CT Home Generator Systems has now created an indoor backyard display showroom. The opening of the interactive showroom allows families and female homeowners to comfortably shop for generators in real world scenarios.
“We truly offer turn-key generator installations," adds Ingalls “We deal directly with the town to pull any necessary permits, handle electrical wiring, run natural gas or propane hookups and schedule all inspections. All the homeowner has to do is call us and we take it from there.”
CT Home Generator Systems is a full line dealer for Generac residential and commercial standby products, as well as a full line of portables. For more helpful information on home generator systems, safety and installation, visit www.CTHomeGeneratorSystems.com or call toll-free: 855-667-4819.
Newington Electric Company is the parent company of Connecticut Home Generator Systems. Newington Electric offers statewide electrical contracting services specializing in commercial and residential electrical service and repairs. It is a second-generation company founded in 1958 by Richard Ingalls and is now owned and operated by his son Edward Ingalls. Newington Electric is State licensed and registered with the State of Connecticut’s Department of Consumer Protection. For more information, www.newingtonelectric.com or call 860-667-4819.
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